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Perte de paquet + hausse de ping [Belgacom]

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  • #1

    Perte de paquet + hausse de ping [Belgacom]

    Bonjour,

    Je suis de la région de Mons (Boussu) et j'ai des soucis avec ma connexion internet (Belgacom) depuis quelques jours:
    - Perte de paquets (5-20%)
    - Très forte hausse de ping (passe de 30 à 280+)
    - Perte de connexion (1-2 fois sur la soirée)

    Infos:
    -Les pertes de paquets sont quasiment continue en soirée et ponctuelle en journée, contrairement à la hausse de ping qui n'arrive que toutes les 1-2H pendant une durée d'environ 3-5 minutes.
    -Windows 7
    -BBox-2
    -VDSL
    -2 TVs (aucune incidence apparemment)


    J'ai essayé:
    - Robot Belgacom
    - Redémarrage routeur
    - Scan PC virus + spyware (Avast + Spybot)
    - Changer mot de passe wifi
    - Désactiver le wifi
    - Monitoring avec Netlimiter afin de détecter si un programme suçait toute ma connexion

    Rien n'y fait, toujours le même soucis...

    Est-ce que d'autres personnes seraient dans le même cas que moi ?
    Auriez vous une idée de solution ?

    Cordialement.
    Alex.
    Tags: Aucun(e)
  • #2
    bonsoir.

    pourriez vous allez dans les paramètres de votre box dans status. et faire un copier coller du contenu?

    bonne soirée
    Belgacom internet partout maxi + tv + telephonie avec avantage bouquet multi FR
    Proximus Smart+35
    Samsung Galaxy S3mini

    Commentaire

    • #3
      Apparemment je n'ai plus de perte de paquets (ou des pertes négligeables en tout cas) mais encore de très haute hausse de ping (j'ai eu le soucis hier soir, je vous met les logs correspondants).

      VDSL line status SHOWTIME
      Downstream line rate 12040 kbps
      Upstream line rate 1064 kbps
      Downstream Training Margin 18.5 dB
      VDSL Version Firmware-VTU-R:9.5.7.12IK105012 Time Jan 10 2014, 22:12:04
      DHCP Server Enabled
      Firewall
      Interface Level
      br0 Disabled
      eth1.20 Medium
      ppp0 Medium
      Mon, 24 Nov 2014 01:12:08 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0
      Mon, 24 Nov 2014 01:12:08 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.3 from e0:b9:ba:3e:c0:b6 via br0
      Mon, 24 Nov 2014 00:44:58 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Mon, 24 Nov 2014 00:44:58 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Mon, 24 Nov 2014 00:12:37 GMT NTP Date/Time updated
      Mon, 24 Nov 2014 00:10:14 GMT DHCP SERVER: DHCPACK on 192.168.1.5 to 74:d0:2b:90:9c:86 via br0
      Mon, 24 Nov 2014 00:10:14 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.5 from 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 23:42:07 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 23:42:07 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.3 from e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 23:19:47 GMT DHCP SERVER: DHCPACK on 192.168.1.6 to 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 23:19:47 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.6 from 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 23:15:11 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 23:15:11 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 22:40:14 GMT DHCP SERVER: DHCPACK on 192.168.1.5 to 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 22:40:14 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.5 from 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 22:18:40 GMT DHCP SERVER: DHCPACK on 192.168.1.2 to 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 22:18:40 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.2 from 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 22:12:07 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 22:12:07 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.3 from e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 21:49:47 GMT DHCP SERVER: DHCPACK on 192.168.1.6 to 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 21:49:47 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.6 from 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 21:45:32 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 21:45:32 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 21:10:14 GMT DHCP SERVER: DHCPACK on 192.168.1.5 to 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 21:10:14 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.5 from 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 20:52:15 GMT DHCP SERVER: DHCPACK on 192.168.1.2 to 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 20:52:15 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.2 from 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 20:42:07 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 20:42:07 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.3 from e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 20:19:46 GMT DHCP SERVER: DHCPACK on 192.168.1.6 to 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 20:19:46 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.6 from 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 20:15:52 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 20:15:52 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 20:00:22 GMT NTP Date/Time updated
      Sun, 23 Nov 2014 19:40:14 GMT DHCP SERVER: DHCPACK on 192.168.1.5 to 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 19:40:14 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.5 from 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 19:25:50 GMT DHCP SERVER: DHCPACK on 192.168.1.2 to 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 19:25:50 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.2 from 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 19:12:23 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 19:12:23 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.3 from e0:b9:ba:3e:c0:b6 via br0
      Sun, 23 Nov 2014 18:49:46 GMT DHCP SERVER: DHCPACK on 192.168.1.6 to 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 18:49:46 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.6 from 48:d2:24:6b:bf:75 via br0
      Sun, 23 Nov 2014 18:45:56 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 18:45:56 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 18:10:14 GMT DHCP SERVER: DHCPACK on 192.168.1.5 to 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 18:10:14 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.5 from 74:d0:2b:90:9c:86 via br0
      Sun, 23 Nov 2014 18:05:32 GMT DHCP SERVER: DHCPACK on 192.168.1.4 to e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 18:05:32 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.4 from e0:b9:ba:42:3d:96 via br0
      Sun, 23 Nov 2014 17:59:25 GMT DHCP SERVER: DHCPACK on 192.168.1.2 to 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 17:59:25 GMT DHCP SERVER: DHCPREQUEST for 192.168.1.2 from 00:1e:ad:67:06:3d via br0
      Sun, 23 Nov 2014 17:42:23 GMT DHCP SERVER: DHCPACK on 192.168.1.3 to e0:b9:ba:3e:c0:b6 via br0

      Commentaire

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